Current employees, retired employees and companies or individuals who do business with American Airlines can click the link below for JetNet to obtain information about their 401K plans, their benefits, employee services for HR needs and other useful employment information. In order to access the JetNet site you need to be an employee or contractor of American Airlines. You will also need your employee or contractor number.
To ensure American's employees have the information and tools they need related to their shares, American revamped the Equity Hub on Jetnet to include step-by-step instructions and screenshots, as well as a robust Q&A. The Equity Hub via Jetnet's homepage.
Current employees can click on the link below to JP Morgan to obtain information regarding managing their stock.
If you want to view the number of shares you received after merger close:
Log into your retireonline.com account with J.P. Morgan. Once in your account, choose "Common Stock" and you will be routed to your Computershare account to view your shares.
If you have questions about accessing your retireonline.com account:
Call J.P. Morgan at 1-888-843-6630.
If you have questions about your eligibility or your allocation (number of shares):
APA-represented: Visit equityaward.alliedpilots.org
TWU-represented: Visit twu.org
Agents, Representatives, Planners: Visit the Equity Hub on Jetnet
Management and Support Staff: Visit the Equity Hub on Jetnet
If you have difficulty selling or transferring your shares:
Call Computershare directly at 1-888-608-2588 for assistance.
If you have any other questions:
Call the Equity Call Center at 1-888-285-9438 (Domestic) or 440-389-7498 (International).